FAQS

Rikke Lily Jewelry

JEWELRY CARE INSTRUCTIONS

Taking care of your earrings: most earring hooks are sterling silver and some spacer beads and/or charms are silver or gold plated but are all nickel free.

We still do not recommend bathing, swimming or sleeping with your earrings in.

Necklaces and bracelets: all of our Rikke Lily Jewelry is beautiful and tropical, and looks amazing with bathing suits and other beach attire but please, do not wear it in the water.

The leather will naturally soften and may start to crack over time, and the silver or gold coated charms or beads will naturally tarnish or fade with time. Wearing your Rikke Lily Jewelry in any kind of water, or while exercising will only speed up the wearing away of the protective coating on the jewelry.

Avoid contact with lotions, perfumes oils and hair products.

Store your Rikke Lily Jewelry in a soft cloth pouch, in a dry place away from humidity, moisture and extreme temperatures.

Do not use any jewelry cleaning products or cleaning cloths on your Rikke Lily Jewelry. Use a clean soft cloth to rub away any dirt or body oils on your jewelry.

REPAIRS

If a charm or any other parts on your jewelry should come undone or break off (there’s always a chance of this happening if it gets caught in something), Rikke Lily Jewelry are more than happy to repair that item. *Email us a picture to rikkelilyjewelry@gmail.com with an explanation of how it came undone.
Put the jewelry in a secure hard box case box with some soft cloth material, if you do not still have the original box your jewelry came in and mail in a Plastic Bubble Mailer envelope to:

RIKKE TAYLOR JEWELRY LLC
P.O. Box 1458 
Palm City, Florida 34991

Customers will be responsible for shipping cost both ways.
In the unfortunate event of a defect, please contact us within 7 DAYS of receipt of your item(s) at rikkelilyjewelry@gmail.com or by phone at (888)643-8567.
Rikke Lily Jewelry wants all of our customers to be happy and satisfied with their purchases.
Each jewelry design is handmade, and may contain slight difference in color, shape and size. Most of our jewelry is made with leather, which is a natural product. It will naturally soften and possibly crack over time. This is normal and inherent to the product. Leather should not be worn in water or should not get wet.

Return and Exchanges:
Rikke Lily Jewelry gladly accepts returns and exchanges.
Contact us within 14 days of delivery at (888) 643-8567 or via e-mail to rikkelilyjewelry@gmail.com.
Ship items back within 30 days of delivery.
Because of the nature of these items, unless they arrive damaged or defective Rikke Lily cannot accept returns for any custom or personalized orders.
Conditions of return; Buyers are responsible for return shipping cost. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and import taxes;
Buyers are responsible for any customs and import taxes that may apply.
Rikke Lily Jewelry is not responsible for delays due to customs.

Shipping Policies:

Your item(s) will be carefully packaged and dispatched within 3-5 business days of receiving payment. Holidays may delay shipping process .
We do not ship to PO Box addresses due to item protection. It is buyers responsibility to arrange for collection of item(s) that were not able to be delivered due to availability of signature. Items returned to Rikke Lily Jewelry as not collected from the local sorting office can be re-delivered at buyers cost. If items are returned to Rikke Lily Jewelry we will aim to contact you within 2 business days to arrange re-delivery.
Rikke Lily Jewelry is not responsible for damages due to shipping. All jewelry goes through strict quality check before shipping.

Please be advised that all dimensions are approximately (+/-).

 

RIKKE LILY JEWELRY PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy applies to rikkelilyjewelry.com and Rikke Taylor Jewelry LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Rikke Taylor Jewelry LLC include rikkelilyjewelry.com and Rikke Lily Jewelry. The Rikke Lily Jewelry website is a custom handmade jewelry site. By using the Rikke Lily Jewelry website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include; (a) registering for an account on our Site.
(b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

USE OF YOUR PERSONAL INFORMATION

Rikke Lily Jewelry collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Rikke Lily Jewelry may also use your personal identifiable information to inform you of other products or services available from Rikke Lily Jewelry and its affiliates.

SHARING INFORMATION WITH THIRD PARTIES

Rikke Lily Jewelry does not sell, rent or lease its customer lists to third parties.
Rikke Lily Jewelry may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rikke Lily Jewelry, and they are required to maintain the confidentiality of your information.
Rikke Lily Jewelry may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to; (a) confirm to the edicts of the law or comply with legal process served on Rikke Lily Jewelry * AKA; Rikke Taylor Jewelry LLC, or the site; (b) protect and defend the rights or property of Rikke Lily Jewelry * AKA; Rikke Taylor Jewelry LLC ; and/or (c) act under exigent circumstances to protect the personal safety of users of Rikke Lily Jewelry, or the public.

TRACKING USER BEHAVIOR

Rikke Lily Jewelry may keep track of the websites and pages our users visit within Rikke Lily Jewelry, in order to determine what Rikke Lily Jewelry services are the most popular. This data is used to deliver customized content and advertising within Rikke Lily Jewelry to customers whose behavior indicates that they are interested in a particular subject area.

AUTOMATICALLY COLLECTED INFORMATION

This information can include; your IP address, browser type, domain names, access times and referring website address. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rikke Lily Jewelry website.

LINKS

This website contains links to other sites. Please be aware that we are responsible for the content or privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION

Rikke Lily Jewelry secures your personal information from unauthorized access, use, or disclosure.
Rikke Lily Jewelry uses the following methods for this purpose;
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that; (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

CHILDREN UNDER THIRTEEN

Rikke Lily Jewelry does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

EMAIL COMMUNICATIONS

From time to time Rikke Lily Jewelry may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

CHANGES TO THIS STATEMENT

Rikke Lily Jewelry reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or services available through this Site after such modifications will constitute your; (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

CONTACT INFORMATION

Rikke Lily Jewelry welcomes your questions or comments regarding this Statement of Privacy. If you believe that Rikke Lily Jewelry has not adhered to this Statement, please contact Rikke Lily Jewelry at:
RIKKE TAYLOR JEWELRY LLC
P.O. Box 1458
Palm City, Florida 34991

Email address:
rikkelilyjewelry@gmail.com
Phone: (888) 643-8567

Disclaimer

Rikke Taylor Jewelry LLC, AKA  Rikke Lily Jewelry.
THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN THIS SITE, INCLUDING WITHOUT LIMITATION, TEXT, GRAPHICS, VIDEO, AUDIO AND HYPERLINKS, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
RIKKE LILY JEWELRY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION SERVICES, PRODUCTS AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW.
YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND THAT IN NO EVENT SHALL RIKKE LILY JEWELRY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, EVEN IF IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILLITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVALIABLE FROM THIS WEB SITE.

LIMITATION OF LIABILITY
The information presented here has been compiled by Rikke Taylor Jewelry LLC (Rikke Lily Jewelry) from internal and external sources. However, no representation is made or warranty given as to the completeness or accuracy of such information.
In particular, you should be aware that this information may be incomplete, may contain errors or may have become out of date. You should therefore verify information obtained from this site before you act upon it. You agree to defend, indemnify and hold Rikke Lily Jewelry harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of this site, your access to, or inability to access this site, or from your reliance upon any information contained in this site.

MISCELLANEOUS
Rikke Lily Jewelry may make changes to the information in this site, or to the services described therein, at any time without notice.
Rikke Lily Jewelry makes no commitment to update this information. Rikke Lily Jewelry does not represent or warrant that the information accessible via this site is accurate, complete or current.
This site does not constitute an offer to sell or the solicitation of an offer to buy any securities and must not be relied upon in connection with any investment decision.
If there is a dispute about our policies and procedures or your use of our site, the laws of the State of Florida, United States of America, shall apply, without regard to any conflict of law provisions, and shall be resolved exclusively by the State and Federal courts sitting in Florida.